Refunds & Returns:
Your satisfaction is very important. All jewellery is created with care by hand. If for some reason you are not fully satisfied, please follow the following instructions. Only purchases made online can be returned directly to Laborde Designs. We are unable to accept any returns for items bought in a retail store. We will accept returns postmarked within 14 days of receiving shipment for credit only, less shipping costs. We do not accept returns after 14 days. All sales are final on customized and discounted items.
To return merchandise please send all items to Laborde Designs: 55 Staley Terrace, Toronto ON, M1W 2E9. For your protection, please use a well-padded box or envelope and a carrier that provides a taking number. We cannot be responsible for items that are lost or damaged during return shipping. All costs related to return shipping are paid by the customer.
For all repair inquiries, please contact us. We will make reasonable repairs on items for up to 6 months after date of purchase. Laborde Designs reserves the right to deny unreasonable repairs, returns, and exchanges.